Waveford · Store Guidelines

Terms & Conditions

These terms explain how our online store works, what customers can expect when placing an order, and the responsibilities that apply when using Waveford services.

Welcome to Waveford. These Terms & Conditions explain the rules and expectations for using our website, purchasing our products and communicating with our team.

By accessing our website or placing an order, you agree to follow these terms. We recommend reading them carefully before completing a purchase.

01

About Waveford

Waveford is operated by DEMIRKIRAN LTD. We provide men’s swimwear products including pool swimwear, coastal boardwear and related items through our online store.

We aim to provide accurate product information, clear ordering processes and helpful customer support throughout your shopping experience.

02

Website Use

When using our website, customers agree to use the website responsibly and only for lawful purposes.

  • Information provided during account creation, checkout or enquiries should be accurate and complete.
  • Customers should not attempt to interfere with website operation, security or normal functionality.
  • Website content should not be copied, modified or used for purposes unrelated to personal shopping without permission.
03

Products & Information

We make reasonable efforts to ensure product descriptions, images, sizes and product details are accurate and helpful.

  • Product colours may appear slightly different depending on device screens and display settings.
  • Product availability may change depending on stock levels.
  • Minor differences in appearance may occur due to manufacturing processes and material characteristics.
04

Orders & Payment

When you place an order, you confirm that the information provided during checkout is correct and that you are authorised to complete the purchase.

  • Orders are reviewed and prepared after successful confirmation.
  • An order may not be accepted where information is incomplete, inaccurate or where fulfilment cannot reasonably be completed.
  • Customers should check their order details before completing checkout.
05

Delivery

Delivery arrangements are handled according to our Express Shipping Policy.

  • Free delivery is available according to our current delivery policy.
  • Customers are responsible for providing correct delivery information.
  • Delivery progress may be affected by circumstances outside our reasonable control.
Waveford cannot accept responsibility for delays caused by incorrect customer information, external delivery circumstances or events outside our reasonable control.
06

Returns & Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy.

  • Products must meet the required return conditions before a refund or exchange can be considered.
  • Customers should contact us before sending products back.
  • Items that have been used, washed, altered or no longer meet return requirements may not be accepted.
07

Customer Responsibilities

Customers are responsible for checking product suitability, providing accurate information and following care instructions supplied with products.

  • Customers should review sizing information before ordering.
  • Products should be used and maintained according to recommended care instructions.
  • Customers should contact us promptly if assistance is required.
08

Intellectual Property

All website content, including brand elements, images, written materials, designs and visual features, belongs to Waveford or is used with appropriate permission.

Unauthorised use, reproduction or distribution of website content is not permitted.

09

Website Availability

We aim to keep our website available and functioning properly, but temporary interruptions may occur due to maintenance, technical updates or circumstances outside our reasonable control.

We are not responsible for temporary website unavailability caused by factors beyond our reasonable management.

10

Limitation of Responsibility

Waveford takes reasonable care when providing products and services. However, we cannot accept responsibility for circumstances that are outside our reasonable control.

This includes delays, interruptions, external service issues, incorrect information supplied by customers, misuse of products or circumstances that could not reasonably be prevented.
11

Changes to These Terms

We may update these Terms & Conditions when necessary to reflect changes to our services, website operation or business requirements.

The latest version displayed on this page will apply when you continue to use the website or place an order.

12

Contact Us

If you have any questions about these terms, your order or our services, please contact our team using the details below.

Company DEMIRKIRAN LTD
Company Number 10459888
Registered Address 121 Bizspace, Brooker Road, Waltham Abbey, England, EN9 1JH
Email info@waveford.online
Telephone 01992 823641