Cart is empty Express Shipping Policy
We keep our delivery process simple and clear, making it easier for you to receive your Waveford swimwear and enjoy your next water activity with confidence.
At Waveford, we understand that receiving your order smoothly is an important part of your shopping experience. We carefully prepare each order and work with delivery partners to help ensure your products reach you safely.
All orders include free delivery. There are no additional delivery charges added during checkout.
Free Delivery Service
Waveford provides free delivery for all customer orders. Delivery arrangements are made after an order has been successfully confirmed and prepared for dispatch.
Delivery times may vary depending on order preparation, delivery partner schedules, seasonal demand and circumstances outside of our reasonable control.
Order Preparation
Before dispatch, orders are checked to ensure the selected products and quantities match the information provided during checkout.
- Customers should ensure that all order details provided during checkout are accurate.
- Changes to an order may not always be possible after preparation has started.
- Customers will receive relevant order communication where necessary.
Delivery Responsibility
We work to provide a reliable delivery experience, however certain events may affect delivery progress, including unexpected operational issues, transportation interruptions or circumstances beyond our reasonable control.
Returns & Exchange Delivery
We want customers to feel comfortable when choosing Waveford products.
- The first return or exchange delivery arranged through our customer service process is provided without additional delivery charges.
- Any further return or exchange requests may be reviewed individually depending on the circumstances.
- Products should be returned in a suitable condition with original packaging where applicable.
Customer Information
Customers are responsible for providing accurate delivery information when completing an order.
If incorrect information results in delivery difficulties, additional arrangements may need to be discussed between Waveford and the customer.
Delivery Limitations
While we make reasonable efforts to support smooth delivery, we cannot guarantee delivery timeframes where delays occur due to events outside our reasonable control.
By placing an order with Waveford, customers acknowledge that delivery arrangements may depend on external service providers and operational conditions.